When you open an account or play on Most Palay, certain information is collected. This page explains what data is gathered, why, how, and how securely it is handled.
All your data is stored with AES-256 encryption. Even Most Palay staff cannot view your password — it is stored as a hash.
Most Palay collects only the information that is necessary, and your consent is obtained in every case. You can opt out of marketing emails at any time.
Your name, contact details, or payment information is never sold to advertisers or data brokers — this is a non-negotiable principle at Most Palay.
Most Palay only collects what is strictly necessary to provide its services. No unnecessary personal information is requested.
After account closure, Most Palay retains data for a maximum of 5 years in accordance with regulatory requirements, after which it is permanently deleted.
To view, correct, or delete your personal data at any time, contact Most Palay support.
When you create and use an account on Most Palay, various types of information are collected automatically or provided directly by you. See the table below for a full overview:
| Data Type | Example | Required? |
|---|---|---|
| Identity Information | Full name, date of birth, NID number | Yes |
| Contact Information | Mobile number, email address | Yes |
| Payment Information | BKash/Nagad number, transaction history | Yes |
| KYC documents | NID photo, selfie | On withdrawals |
| Device information | IP address, browser, operating system | Automatic |
| Gaming Information | Bet history, wins/losses, bonus usage | Automatic |
Most Palay never stores your full bank account number or card number. Payment details are used solely to verify transactions.
There is a specific reason behind every piece of information Most Palay collects. We never collect data without purpose. The main reasons are:
Most Palay uses your data solely to deliver its services. It is never used for unrelated purposes.
How your information is used:
If you'd prefer not to receive marketing messages from Most Palay, you can opt out at any time through your account settings. However, essential communications related to KYC, security, or transactions cannot be stopped.
Most Palay never shares or sells your personal data with advertisers, data brokers, or unnecessary third parties. However, data may be disclosed in the following limited circumstances:
Most Palay's website and app use cookies and similar technologies to enhance your browsing experience.
Cookie Type:
You can clear or disable cookies at any time through your browser settings, though some features may become limited as a result.
Most Palay uses industry-leading technology to keep your data secure:
In the event of a security breach, Most Palay will notify affected members within 72 hours and take prompt corrective action.
As a Most Palay member, you have the following rights over your own information:
To exercise any of the rights listed above support@mostpalay.betEmail us or reach out via live chat. Most Palay will respond within 30 days.
Most Palay strictly does not provide services to anyone under the age of 18. If we become aware that a minor's information has been collected by mistake, we will immediately close the account and delete the data.
If you become aware of a minor using Most Palay, please notify us at support@mostpalay.bet. Action will be taken promptly.
This Privacy Policy may be updated if Most Palay's business environment, technology, or legal requirements change. For significant updates:
For any questions or concerns regarding this Privacy Policy, please reach out to Most Palay's dedicated privacy team:
Most Palay aims to respond to all privacy-related requests within 30 business days. For urgent matters, please contact us directly via live chat.
Your personal data is fully protected at Most Palay. Register with confidence and enjoy cricket, football, and live games.